PRESS & NEWSROOM

March 2026 Partnerships & Infrastructure

NovaGenAI Joins NVIDIA Inception Program

NovaGenAI Sdn. Bhd. has been accepted into the NVIDIA Inception Program, gaining access to cutting-edge GPU infrastructure, technical support, and go-to-market assistance. This partnership accelerates our computational biotech and enterprise AI capabilities, particularly in AI-driven drug discovery and in-silico cellular modelling.

February 2026 Case Study · Client Success

CryoCord Deploys Voice Agent — 85% Call Deflection Achieved

CryoCord Group, Malaysia's largest stem cell and cord blood banking company, deployed NovaGenAI's multilingual voice agent "James" across customer service operations. Within 90 days, the system achieved 85% call deflection, 24/7 availability in English, Bahasa Malaysia, and Mandarin, and a 40% reduction in customer service costs while maintaining 4.8/5 customer satisfaction scores.

January 2026 Company News · Expansion

NovaGenAI Expands to Australia and Singapore

NovaGenAI announced regional expansion with operations now active in Melbourne, Australia and Singapore. The company maintains its headquarters in Cyberjaya, Malaysia at the Bio-X Centre innovation hub. This multi-market presence enables closer collaboration with enterprise clients across the Asia-Pacific region.

December 2025 Product Launch · Enterprise Software

NovaGenAI Launches Clarify — AI-Native CRM

NovaGenAI unveiled Clarify, an AI-native customer relationship management platform built for enterprise sales teams. Clarify combines document intelligence, automated lead enrichment, voice transcription, and predictive pipeline analytics — all powered by custom-trained language models. Early adopters report 60% reduction in manual data entry and 35% improvement in forecast accuracy.

November 2025 Speaking Engagement · Thought Leadership

Founder Speaks at AI in Healthcare Summit Kuala Lumpur

NovaGenAI Founder and CEO Don Calaki presented "Voice AI and Document Intelligence in Healthcare Operations" at the AI in Healthcare Summit in Kuala Lumpur. The session explored real-world deployments of conversational AI in medical tourism, patient support, and clinical documentation.

October 2025 Company Founding · Milestones

NovaGenAI Sdn. Bhd. Incorporated in Malaysia

NovaGenAI Sdn. Bhd. officially incorporated in Malaysia as an enterprise AI solutions provider focused on autonomous agents, voice AI, computational biotech, and custom AI systems. Headquartered at Bio-X Centre in Cyberjaya, the company brings together expertise in LLM engineering, bioinformatics, and production AI deployment.